Privacy Policy

Ranch Connection LLC (“Ranch Connection,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website (ranchconnection.com), contact us, or use our services.

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address
Property Inquiry Information: Property preferences, budget range, acreage requirements, location preferences, and intended use
Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs
Visitor Identification Data: We use third-party visitor identification technology to identify anonymous website visitors. This may include name, email address, and demographic information associated with your IP address or device
Communication Records: Records of emails, text messages, phone calls, and chat conversations with our team or automated systems
Form Submissions: Any information you voluntarily provide through contact forms, newsletter sign-ups, or property inquiry forms on our website

2. How We Collect Information

We collect information through the following methods:

Directly from you when you submit a form, contact us by phone, email, text, or chat
Automatically through cookies, analytics tools, and visitor identification technology when you browse our website
From third-party data providers that help us identify website visitors and enhance our marketing efforts

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries about buying, selling, or leasing property
To send you property updates, market information, and newsletters (with your consent)
To send you SMS/text messages related to your inquiry, property updates, and appointment reminders (with your consent)
To send targeted email campaigns and advertising to identified website visitors
To improve our website, services, and marketing efforts
To comply with legal obligations and protect our rights

4. SMS/Text Messaging

If you provide your phone number and consent to receive text messages from Ranch Connection, the following terms apply:

We may send you SMS/text messages regarding your property inquiry, appointment confirmations, property updates, and related communications
Message frequency may vary depending on your inquiry and engagement
Message and data rates may apply depending on your mobile carrier and plan
You may opt out of text messages at any time by replying STOP to any message
For help, reply HELP to any message or contact us at 817-366-3850
We will not sell, rent, or share your phone number with third parties for their marketing purposes
SMS consent is not required as a condition of purchasing any goods or services

5. Visitor Identification Technology

We use third-party visitor identification technology to identify anonymous visitors to our website. This technology may associate your browsing activity with publicly available personal information. We use this data to:

Send relevant property information and marketing communications via email
Serve targeted digital advertisements to identified visitors
Improve our understanding of our audience and website performance

All email communications sent to identified visitors include opt-out mechanisms in compliance with the CAN-SPAM Act. If you do not wish to be identified or contacted, you may opt out by contacting us at the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to collect website usage data, analyze traffic patterns, and improve user experience. You may disable cookies through your browser settings, though some website features may not function properly without them.

7. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business, including our marketing platform, CRM provider, email service, visitor identification technology, and advertising platforms
Affiliated Agents: Licensed real estate agents affiliated with Ranch Connection who may assist with your property inquiry
Legal Requirements: When required by law, court order, or governmental authority

8. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to opt out of visitor identification and targeted advertising

To exercise any of these rights, please contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to opt out of any data collection practices, please contact us:

Ranch Connection LLC
5049 Edwards Ranch Rd., Floor 4
Fort Worth, TX 76109
Phone: 817-366-3850
Email: cynthia@ranchconnection.com
Website: ranchconnection.com